What we offer
Explore our comprehensive range of managed services. While the following list provides a brief overview, please get in touch with us to discuss your requirements further. We also provide additonal solutions which can be found under the 'Further Offerings' tab.
Service Desk
Our Education Service Desk is your go-to for all tech needs. We handle everything from troubleshooting to complex support requests. Our team will prioritize your issue and provide expert assistance.
Onsite Support Technician
Tailor our ICT technician service to your school's needs: from full-time to flexible schedules. Our proactive approach and expert technicians ensure your technology runs smoothly. Upgrade to Strategic Gold Support for dedicated attention.
Security
Security is a paramount concern for our team. Our dedicated Security Specialist, advanced tools, and active participation in cybersecurity initiatives ensure your network is protected against threats.
Anti-Virus
Our antivirus, powered by Microsoft Intune, protect all devices. It automatically updates and scans for threats. Students can't disable it, and we offer it for personal devices too.
Backup
We ensure data security with nightly backups to an offsite location. Microsoft 365 data is retained for 93 days, allowing for easy file restoration to previous versions.
Disaster Recovery Planning
In emergencies, we activate our disaster recovery plan. Priority systems switch to our backup site, and we gradually restore other services until full operation resumes.
File Services
We provide secure file storage options on both our data centre and Microsoft 365 platforms. We offer the necessary support and infrastructure for a seamless transition.
Stay connected and organised with our Microsoft Office 365 email and calendar services, accessible anytime, anywhere via your devices.
Microsoft 365
We provide Microsoft 365 which is tailored with bespoke developments and underpinned by security policies to meet the highest standards.
