Testimonials

Having worked with Telford & Wrekin IT for a number of years now, I would highly recommend their support services to schools. T&W have a range of different Service Level Agreements and bespoke packages to ensure that the individual needs of each school can be met. Our technician is a pleasure to work with: flexible, professional and hard-working. I am confident that no query is too big or too small, and we are always provided with resolutions to any issues as quickly as possible. Other staff that we have had the pleasure of dealing with at T&W have left us impressed with excellent levels of customer support. They are genuinely interested in ensuring that as a school we get the best levels of support available.

Broseley C of E Primary School

I can highly recommend Telford & Wrekin I.T. for their knowledge and support to schools. They are very solution focused and respond immediately to any queries we may have. They have assisted with telephony changes, asset management, hardware installations, software recommendations, data migration to name a few however, the list is extensive and I am always confident of their first class service. Communication with our technician is always excellent. He is very proactive and gets the job done! He will liaise with all staff in my 2 schools to ascertain needs and requirements and find the best way forward. I have regular visits from the Team Leader to check how everything is going and takes any questions away and returns with answers. Of all the aspects within the context of schools, I can rest assured in both schools our I.T. is in safe hands. I wouldn’t hesitate to recommend them.

The Blessed Edward Campion Federation

We thoroughly enjoyed using the VR headsets across YR2-6. They were incredibly helpful during a recent Y2 when the children had to describe rivers. Many of our children had no first-hand experience of rivers therefore struggled to describe them. However, with the aid of the VR headsets the children could see, and hear, rivers which made it easier for them to write and resulted in greater outcomes. Moreover, many history topics require the children to learn about ancient civilisations. Having the headsets meant that the children could experience a snippet of what life was like during these periods.

Lightmoor Village Primary School

Firstly, the children absolutely loved using the VR headsets that we loaned from your STEM equipment loan pool – it added some excitement to their learning as most of them had not had an opportunity to use a VR headset before. In the first instance, we used the headsets to explore what a desert island looked like. We were reading Kensuke’s Kingdom in English and the children were going to write a story about a character who had been stranded on a desert island. This is a difficult task when you haven’t visited a desert island and we obviously could not provide that as a school trip. The VR headsets allowed us to give the children a visual experience of what a desert island might look like and it was useful that there were several images that the children could explore to aid their planning of their settings. Their writing was undoubtedly more realistic because of the use of the headsets and their use of them made the children more excited to begin writing.

At the same time, we were studying Ancient Greece in history. I decided to use the VR headsets again to explore sites related to the topic, such as the acropolis. Whilst this was again an exciting part of our unit of work, the images provided for this topic, such as the acropolis, were an image of the modern- day view with tourists around. This was useful to give children an idea of what the site looks like, but it would have been even better if the headsets would have allowed us to be immersed into a scene from ancient times. Being able to loan STEM equipment from yourselves is invaluable. We are a small school with tight budgets and knowing that we can give pupils experiences such as immersive learning through the VR headsets without the cost implications is fantastic.

St Lawrence C of E Primary School

I would like to express my sincere appreciation and recognition for the exceptional ICT service provided to our school. I have had the privilege of witnessing first-hand the significant impact of their expertise and dedication to Newdale. The current technician has done a thorough audit of all equipment and implemented a system to renew little and often each year to avoid large ICT costs mounting up for the school. The staff at Newdale often praise our ICT technician for their approachability, willingness to help and their commitment to deliver high quality ICT service.

Newdale Primary School & Nursery

Telford and Wrekin Education ICT support in our school is excellent. The Gold technicians that come into school become part of the team as they are all friendly and professional in an education setting. They have such a wide breadth of knowledge of the schools requirements, there is nothing that they cannot do to make sure that the school is running to the best of its capabilities. They also are amazing at suggesting what equipment may be beneficial to the school together with sourcing and pricing equipment. The network speed is amazing considering the amount of devices we have on the premises and if ever there is an issue, which is very rare, the team at head office are super-fast to solve.

Old Park Primary School

We constantly look for unique and innovative way to assist teaching and learning with Edtech an example of this is our free STEM offering, understating the majority of small schools struggle to afford the basics, as part of our service we offer loan equipment, with free support and teacher training in partnership with our training providers. This includes Class VR, Sphero Bolt Class Set and Podcaster full studio with iPad.

They have been great and we have linked them to the curriculum in the following ways:

- Supporting our EYFS in experiencing different animals (classification) in their environments   (habitats)- Science 

- Supporting KS1 experience the environment and animals in Antarctica - Geography 

- Supporting Lower KS2 experience 3D sculptures for an intro for their Art unit and locations and landscapes in the Americas for their Geography unit.

The Shropshire Gateway Educational Trust

Telford and Wrekin IDT service have been working with our Trust for several years providing a fully managed ICT service for our primary and secondary schools within the Trust and have been consistently impressed by their work ethic, attention to detail and professionalism. The use of ICT is considered a fundamental part of our wider school curriculum and with support from TAW IDT they help define the strategic direction of Edtech from the ground up, helping to secure best value, supporting our infrastructure, Teacher and Student devices including BYOD / 1:2:1, dedicated Cyber security advice and protection, Child safety tools and support, FOC STEM equipment loan pools, Cloud adoption and automation for our schools using different platforms.

Telford and Wrekin IDT have helped our schools to formulate a structured approach to the management of ICT whilst maintaining the day-to-day operational components of ICT, we feel assured that our schools are in safe hands now and in the future as tech advances forwards.

They have provided our Trust with the guidance needed to meet our goals as we grow and succeed in an innovative and sustainable way. They have enabled us to put into place systems that are reliable, and robust which has helped to restore staff confidence, remove barriers from learning and have supported and helped develop our ICT strategy to ensure our infrastructure and devices support pupil’s learning.

In addition, their expertise on IT matters has been extremely valuable and they have provided us with vital input and advice when purchasing new IT equipment or software.

Telford and Wrekin IDT take the headache out of managing ICT giving us the opportunity focus on what matters most, teaching and learning.

Director of Business and Operations.

Trusted Schools